HyperCare Blog

Real Stories and Solutions for Clinical Communication & Coordination

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Oct 3, 2025 • 5 min read

The True Cost of Poor Communication in Healthcare

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Communication is a pillar of clinical success, yet it remains one of the most common points of failure. Research from The Joint Commission has found that poor communication in healthcare contributes to over 60% of adverse events in hospitals. From inaccurate handoffs to overloaded alert systems, miscommunication can impact patient safety, operational inefficiency, and organizational costs. Even less obvious issues like alert fatigue and information overload can affect both clinical team morale and budgets.

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Oct 2, 2025 • 5 min read

How to Manage Communication Fatigue in Healthcare Facilities

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Communication fatigue in healthcare encompasses both communication overload – too much information across too many channels – and alert fatigue, which is sensory overload from too many notifications and alarms. For healthcare organizations, communication fatigue not only increases the risk of errors but also fuels burnout and drains productivity across clinical teams. Left unaddressed, it erodes trust in communication systems and creates ripple effects that harm patients, staff, and operations alike. 

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Oct 1, 2025 • 5 min read

Is Your Clinical Communication Platform Fully Compliant?

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For healthcare providers, compliance means ensuring that every exchange of patient information follows strict privacy, security, and operational standards set by healthcare regulations, such as HIPAA and PHIPA. Non-compliance can result in substantial financial penalties, reputational damage, and loss of trust with patients. Beyond fines, insecure communication tools can slow down clinical workflows, introduce errors, and ultimately compromise patient safety.

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September 23, 2025 • 9 min read

What Features to Look for in a Clinical Communication Platform

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A clinical communications platform can transform how healthcare teams operate and collaborate, but only if it includes critical features that address the unique demands of modern healthcare environments. Key clinical communication platform features can reduce communication errors, improve coordination, decrease response times, and help clinical teams deliver better patient care.

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Sep 17, 2025 · 5 min read

How to Evaluate Clinical Communication & Collaboration Software: Complete Checklist

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Evaluating healthcare software vendors is a critical step of introducing new technologies into clinical settings. However, the process can be overwhelming without understanding exactly what features to look for or what pain points you want to solve. Choosing the right clinical communication and collaboration platform directly impacts patient safety, clinician workflow, and operational efficiency, so it’s imperative to be thorough in the selection process.

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Sep 16, 2025 · 5 min read

How Clear Communication Can Prevent Medical Errors in Hospitals

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Healthcare professionals depend on stringent processes and clear communication to prevent medical errors, such as misdiagnoses or incorrect management, and ensure that each patient is offered the highest quality care possible. Without clear communication, clinicians are more susceptible to cognitive overload, missed connections, and oversights that can directly impact patient safety and health. Additionally, medical errors increase the risk of malpractice claims which is costly and damaging to a hospital’s reputation.

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Sep 15, 2025 • 5 min read

What Are the Benefits of Improving Clinical Communication in Healthcare Settings?

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Clinical communication encompasses the critical systems, workflows, and processes that clinical teams rely on to exchange information and deliver high-quality, coordinated patient care. For healthcare leaders, strengthening clinical communication delivers benefits that extend beyond patient outcomes. It improves operational efficiency, reduces administrative burden, and supports compliance with increasingly stringent quality and safety standards.

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Sep 12, 2025 • 8 min read

What Real‑Time Communication Looks Like in Hospitals

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Effective communication is a critical determinant of patient safety and operational efficiency in hospitals. Whether in responding to an emergency, coordinating patient care, or ensuring smooth handoffs between shifts, delays in communication can lead to costly errors that risk patient safety and disrupt workflows.

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Sep 11, 2025 • 5 min read

How to Get Healthcare Teams to Adopt a New Clinical Communication Platform

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Modern clinical communication tools are critical to improving clinical workflows and the delivery of patient care, while reducing operational friction and inefficiencies. However, even with clear benefits, adopting a clinical communication platform can be a challenge at healthcare organizations.

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Nov 22, 2024 • 4 mins read

Harmonizing Interoperability in Healthcare for a Symphony of Care

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Matthew Yeh

Hypercare has built integrations with various other technology platforms. This is done through Hypercare and third-party APIs, or other integration options such as flat file transfers. There are multiple nuances and factors to consider when choosing which avenue of integration to take. Each integration built to date has been upon customer request, which ensures its function aligns closely with their needs.

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Oct 16, 2024 • 3 min read

Chaos to Clarity: Hypercare, Your Lifeline in Emergencies

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Braiden Davis

In healthcare, emergencies are an expected part of clinical and hospital operations. With the growing dependency on digital tools in healthcare, IT availability during a Code Grey is particularly critical, and where Hypercare can offer vital support and reliability.

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Aug 20, 2024 • 4 min read

The Strengths and Limitations of Epic Secure Chat for Critical Healthcare Communication

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Matthew Yeh • Enterprise Account Executive @ Hypercare

As an EHR, Epic boasts a modern-looking and user-friendly interface, has a deeply integrated clinical decision support system to provide real time alerts and best practice guidelines at the point of care, and is completely customizable. But, how does it fair as a communication platform?

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July 24, 2024 · 4 min read

Who Still Offers Pagers in Canada in 2024?

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Caleb Amaral

Pagers, a critical tool for communication in healthcare and emergency services, have largely been phased out by major telecommunications companies in Canada. This shift reflects broader technological advancements and changing communication needs, with these companies instead focusing on modern mobile network infrastructure such as 5G.

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April 11, 2024 · 7 min read

Optimizing Hospital Workflows with Secure Messaging Systems

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Highlighting Hypercare's features, the article discusses how these systems facilitate quick, HIPAA-compliant communication, and efficient scheduling, ultimately leading to improved patient care and smoother operational management.

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January 19, 2023 · 6 min read

Scalable and Secure Messaging in Healthcare

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Explore how secure messaging is revolutionizing healthcare, offering scalable, efficient, and HIPAA-compliant communication solutions. Visit Hypercare today.

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January 3, 2024 · 5 min read

Effective Communication in Healthcare is the Key to Quality Care

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Discover how effective communication in healthcare not only enhances care but also significantly reduces patient stress, promoting better outcomes.

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November 22, 2023 · 4 min read

Replace Imprivata Cortext with Hypercare in as little as 4 weeks

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With Imprivata Cortext sunsetting its services in July 2024, we created this guide to help walk you through the steps to replace Imprivata Cortext in 4 weeks or less

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September 30, 2023 · 2 min read

How Much Does a Pager Cost in 2023?

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There are numerous things to consider when pricing out your pagers. We'll break down the factors influencing pager prices in 2023, so you confidently find a device that works for you and your budget.

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