Join thousands of providers using Hypercare across different clinical care settings and workflows.
For teams that need to manage data & users
$10 USD paid monthly.
* Prices based on monthly cost per user.
Lite benefits and more:
Manage access to your organization with the ability to add, update, and remove credentials
Ability to update contact information of your users
Ability to see real-time analytics and reports for your organization
Customize data retention periods and other data handling policies
Sign a business associate agreement (BAA) with Hypercare
For organizations that want to modernize clinical operations with on-call & scheduling
$20 USD paid monthly.
* Payments can be made in your currency of choice.
Prices based on monthly cost per user.
Messaging benefits and more:
Create and manage on-call and work schedules for your department and teams
Find who is on-call with two taps
Ability to enable your staff members to trade shifts and manage their own schedules
Ability to integrate Hypercare to existing platforms (e.g. single-sign-on)
For organizations scaling Hypercare system wide providing more support & implementation help
Volume pricing and unlimited licensing (based on bed size) are available
Plus benefits and more:
Activate code teams with one tap with built in escalations
Highest level of support with the fastest response times 24/7
Customized terms of service & other organizational policies
Dedicated customer success manager to your organization
Guaranteed service level agreement (SLA)
Add-ons available for Messaging, Plus, or Enterprise plans
For teams that need to modernize traditional paging systems. Try free for 14 days.
$10 USD paid monthly.
* Prices based on monthly cost per user.
Seamlessly access and manage callback numbers and voicemails within the app
Flexibility to assign a virtual number to an individual, team or on-call role
Create and manage on-call and work schedules for your department and teams
Customize voicemail greeting and notification urgency
Automated backup notifications to ensure critical messages are delivered
Option to receive alphanumeric pages via SMS
For teams that want to get support issues resolved quickly with priority response.
For teams that need to manage data & users
$84 USD paid annually.
* Prices based on monthly cost per user.
Lite benefits and more:
Manage access to your organization with the ability to add, update, and remove credentials
Ability to update contact information of your users
Ability to see real-time analytics and reports for your organization
Customize data retention periods and other data handling policies
Sign a business associate agreement (BAA) with Hypercare
For organizations that want to modernize clinical operations with on-call & scheduling
$180 USD paid annually.
* Payments can be made in your currency of choice.
Prices based on monthly cost per user.
Messaging benefits and more:
Create and manage on-call and work schedules for your department and teams
Find who is on-call with two taps
Ability to enable your staff members to trade shifts and manage their own schedules
Ability to integrate Hypercare to existing platforms (e.g. single-sign-on)
For organizations scaling Hypercare system wide providing more support & implementation help
Volume pricing and unlimited licensing (based on bed size) are available
Plus benefits and more:
Activate code teams with one tap with built in escalations
Highest level of support with the fastest response times 24/7
Customized terms of service & other organizational policies
Dedicated customer success manager to your organization
Guaranteed service level agreement (SLA)
Add-ons available for Messaging, Plus, or Enterprise plans
For teams that need to modernize traditional paging systems. Try free for 14 days.
$120 USD paid annually.
* Prices based on monthly cost per user.
Seamlessly access and manage callback numbers and voicemails within the app
Flexibility to assign a virtual number to an individual, team or on-call role
Create and manage on-call and work schedules for your department and teams
Customize voicemail greeting and notification urgency
Automated backup notifications to ensure critical messages are delivered
Option to receive alphanumeric pages via SMS
For teams that want to get support issues resolved quickly with priority response.
24-hour response time, during business hours
4-hour response time, 24x7
1-hour response time, 24x7
30-minute response time, 24x7
Knowledge base
Basic training and self-serve materials
Personalized training sessions
Personalized training sessions with workflow guidance
Hypercare can integrate into existing systems for the purpose of last-mile delivery.
An assigned customer success manager to ensure the project is on track and help be the liaison between the two teams.
An assigned customer success manager to ensure the project is on track and help be the liaison between the two teams.
Engineers dedicated to help explain our API for integrations and also cost out any potential custom integrations.
Access to clinical experts on our team that can help advise processes and protocols.
The length of time until message sent is deleted from our servers.
14 days
Configurable
Configurable
Configurable
Compliant with HIPAA, PHIPA, PIPA, FIPPA, and others.
Our solution is compliant with HIPAA, PHIPA, PIPA, FIPPA, and others but only paid tiers will have access to sign a Business Associate Agreement (requirement for HIPAA compliance)
Customize the region where you want your data to be stored.
If your staff loses their device you can remotely log them out and delete Hypercare data on the device without needing mobile device management.
If your staff loses their device you can remotely log them out and delete Hypercare data on the device without needing mobile device management.
Self-serve access of logs on Hypercare events (without messaging content) across the organization.
Some of the OAuth platforms we support for single sign-on include Point Click Care, Epic, and Google.
Seamless onboarding process by integrating your cloud or on-premise active directory with our system.
Healthcare compliant messaging supporting text, multimedia and files.
Healthcare compliant messaging supporting text, multimedia and files.
Ability to send a page within our app to an alphanumeric or numeric pager.
Ability to initiate a phone call with your colleagues.
Ability to create and send any forms such as drop-down menus, checkboxes, free-form text with customized logic. Advanced reporting available on this feature.
Ability to create and send any forms such as drop down menus, checkboxes, free form text with customized logic. Advanced reporting available on this feature.
Centralized database of all your colleagues with their contact information (based on permission level).
Coming soon. Search other organizations' directories and on-call schedules based on permissions.
Ability to easily input on-call schedules across all departments.
Notify your team and switchboard when your schedule changes based on your schedule settings.
Ability to quickly see your own personal calendar within the app and sync it with your own calendar of choice (Google, Outlook, Apple).
Ability to turn on the marketplace features allowing providers to trade amongst themselves or post the shift for the team to pick.
Ability to export an excel sheet that calculates the number of shifts and hours for each role assigned to each provider based on a customized date and time.
Ability to export an excel sheet that calculates the number of shifts and hours for each role assigned to each provider based on a customized date and time.
Two taps to find out who is on-call now and reach them through the app.
Activate entire code teams with one tap and provide detailed information. If a user has not read the message automated phone calls will follow determined based on the policies.
Activate entire code teams with one tap and provide detailed information. If a user has not read the message, automated phone calls will follow determined based on the policies.
Ability to control your data when a user leaves and also quickly add when they join.
Add contact information about a user such as pager, office number, phone number and set the permission (public to colleagues or private).
Choose a date in the future where the user will lose access to Hypercare. Super useful for locums and residents.
Allow switchboard operators to associate private notes with users.
Automatically remove users based on your LDAP directory when a user is removed.
Quickly see metrics on the activities across the entire organization or drill down to a specific department.
Self-serve
Self-serve
Self-serve + Customized Reports Available
Terms of service can be customized and must be agreed to by users before they join your organization.
And experience simple, secure, and seamless collaboration with Hypercare.
