An assigned customer success manager to ensure the project is on track and help be the liaison between the two teams.

An assigned customer success manager to ensure the project is on track and help be the liaison between the two teams.

Engineers dedicated to help explain our API for integrations and also cost out any potential custom integrations.

Engineers dedicated to help explain our API for integrations and also cost out any potential custom integrations.

Access to clinical experts on our team that can help advise processes and protocols.

Access to clinical experts on our team that can help advise processes and protocols.

The length of time until message sent is deleted from our servers.

The length of time until message sent is deleted from our servers.

Compliant with HIPAA, PHIPA, PIPA, FIPPA, and others.

Our solution is compliant with HIPAA, PHIPA, PIPA, FIPPA, and others but only paid tiers will have access to sign a Business Associate Agreement (requirement for HIPAA compliance)

Customize the region where you want your data to be stored.

Customize the region where you want your data to be stored.

If your staff loses their device you can remotely log them out and delete Hypercare data on the device without needing mobile device management.

If your staff loses their device you can remotely log them out and delete Hypercare data on the device without needing mobile device management.

Self-serve access of logs on Hypercare events (without messaging content) across the organization.

Self-serve access of logs on Hypercare events (without messaging content) across the organization.

Some of the OAuth platforms we support for single-sign-on include Point Click Care, Epic, and Google.

Some of the OAuth platforms we support for single sign-on include Point Click Care, Epic, and Google.

Seamless onboarding process by integrating your cloud or on-premise active directory with our system.

Seamless onboarding process by integrating your cloud or on-premise active directory with our system.

Healthcare compliant messaging supporting text, multimedia and files.

Healthcare-compliant messaging supporting text, multimedia and files.

Healthcare compliant messaging supporting text, multimedia and files.

Ability to indicate whether a message is urgent or stat and bypass do not disturb and sound volume (only on iPhones).

Ability to send a page within our app to an alphanumeric or numeric pager.

Ability to send a page within our app to an alphanumeric or numeric pager.

Ability to initiate a phone call with your colleagues.

Ability to initiate a phone call with your colleagues.

Ability to create and send any forms such as drop-down menus, checkboxes, free-form text with customized logic. Advanced reporting available on this feature.

Ability to create and send any forms such as drop down menus, checkboxes, free form text with customized logic. Advanced reporting available on this feature.

Centralized database of all your colleagues with their contact information (based on permission level).

Centralized database of all your colleagues with their contact information (based on permission level).

Coming soon. Search other organizations' directories and on-call schedules based on permissions.

Coming soon. Search other organizations' directories and on-call schedules based on permissions.

Ability to easily input on-call schedules across all departments.

Ability to easily input on-call schedules across all departments.

Notify your team and switchboard when your schedule changes based on your schedule settings.

Notify your team and switchboard when your schedule changes based on your schedule settings.

Ability to quickly see your own personal calendar within the app and sync it with your own calendar of choice (Google, Outlook, Apple).

Ability to quickly see your own personal calendar within the app and sync it with your  calendar of choice (Google, Outlook, Apple).

Ability to turn on marketplace features which allow providers to trade amongst themselves or post the shift for the team to pick up.

Ability to turn on the marketplace features allowing providers to trade amongst themselves or post the shift for the team to pick.

Ability to export an excel sheet that calculates the number of shifts and hours for each role assigned to each provider based on a customized date and time.

Ability to export an excel sheet that calculates the number of shifts and hours for each role assigned to each provider based on a customized date and time.

Two taps to find out who is on-call now and reach them through the app.

Two taps to find out who is on-call now and reach them through the app.

Activate entire code teams with one tap and provide detailed information. If a user has not read the message automated phone calls will follow determined based on the policies.

Activate entire code teams with one tap and provide detailed information. If a user has not read the message, automated phone calls will follow determined based on the policies.

Ability to control your data when a user leaves and also quickly add when they join.

Ability to control your data when a user leaves and also quickly add when they join.

Add contact information about a user such as pager, office number, and phone number, and set the permission (public to colleagues or private).

Add contact information about a user such as pager, office number, phone number and set the permission (public to colleagues or private).

Choose a date in the future where the user will lose access to Hypercare. Super useful for locums and residents.

Choose a date in the future where the user will lose access to Hypercare. Super useful for locums and residents.

Allow switchboard operators to associate private notes with users.

Allow switchboard operators to associate private notes with users.

Automatically remove users based on your LDAP directory when a user is removed.

Automatically remove users based on your LDAP directory when a user is removed.

Quickly see metrics on the activities across the entire organization or drill down to a specific department.

Quickly see metrics on the activities across the entire organization or drill down to a specific department.

Terms of service can be customized and must be agreed to by users before they join your organization.

Terms of service can be customized and must be agreed to by users before they join your organization.