Introducing the Ability to Manage Your Organization's Data
When we first launched Hypercare, we allowed users to be part of multiple organizations with one account. This allows physicians working at multiple organizations to stay connected with their colleagues from across the organizations they work without having a thousand different username and passwords.
As we launched at bigger organizations, we quickly realized the limitations with the current architecture. With larger launches, privacy and security departments often wanted the ability to set granular data retention policies on their data, and want former employees to be revoked in terms of access to their existing chats.
The current app could not determine whether a user was communicating organization A’s policies or organization B’s policies. This was made especially difficult if other members of the chat also belonged to the same organizations as the user.
Cue music. Users can now switch between the organizations they work with, allowing them to segregate their conversations based on the organizations they work for. In addition, organizations can manage their data more effectively. This allows granular controls for both the organization and the user.
This was not an easy technical feat, and we may share some learnings over a blog post on the technical component. Migration was tricky, especially if users were part of multiple organizations and communicated with other users that were part of multiple organizations as well.
In conclusion, enterprises now can granularly control their own data, revoke data access to former employees, and users can segregate their chats in an easy manner. We are very proud that we can now support a highly requested functionality for enterprises.
Read more of our posts
Sep 16, 2025 • 5 min read
How Clear Communication Can Prevent Medical Errors in Hospitals
Healthcare professionals depend on stringent processes and clear communication to prevent medical errors, such as misdiagnoses or incorrect management, and ensure that each patient is offered the highest quality care possible. Without clear communication, clinicians are more susceptible to cognitive overload, missed connections, and oversights that can directly impact patient safety and health. Additionally, medical errors increase the risk of malpractice claims which is costly and damaging to a hospital’s reputation.
Sep 15, 2025 • 5 min read
What Are the Benefits of Improving Clinical Communication in Healthcare Settings?
Clinical communication encompasses the critical systems, workflows, and processes that clinical teams rely on to exchange information and deliver high-quality, coordinated patient care. For healthcare leaders, strengthening clinical communication delivers benefits that extend beyond patient outcomes. It improves operational efficiency, reduces administrative burden, and supports compliance with increasingly stringent quality and safety standards.
Sep 12, 2025 • 8 min read
What Real‑Time Communication Looks Like in Hospitals
Effective communication is a critical determinant of patient safety and operational efficiency in hospitals. Whether in responding to an emergency, coordinating patient care, or ensuring smooth handoffs between shifts, delays in communication can lead to costly errors that risk patient safety and disrupt workflows.
Ready to learn more?
Get an in-depth product tour to see what Hypercare can do for your team
Hypercare helps hundreds of clinical teams and healthcare organizations across North America coordinate and collaborate seamlessly, with one single clinical communication platform. Let us show you how we can help.