Introducing the Ability to Manage Your Organization's Data
When we first launched Hypercare, we allowed users to be part of multiple organizations with one account. This allows physicians working at multiple organizations to stay connected with their colleagues from across the organizations they work without having a thousand different username and passwords.
As we launched at bigger organizations, we quickly realized the limitations with the current architecture. With larger launches, privacy and security departments often wanted the ability to set granular data retention policies on their data, and want former employees to be revoked in terms of access to their existing chats.
The current app could not determine whether a user was communicating organization A’s policies or organization B’s policies. This was made especially difficult if other members of the chat also belonged to the same organizations as the user.
Cue music. Users can now switch between the organizations they work with, allowing them to segregate their conversations based on the organizations they work for. In addition, organizations can manage their data more effectively. This allows granular controls for both the organization and the user.
This was not an easy technical feat, and we may share some learnings over a blog post on the technical component. Migration was tricky, especially if users were part of multiple organizations and communicated with other users that were part of multiple organizations as well.
In conclusion, enterprises now can granularly control their own data, revoke data access to former employees, and users can segregate their chats in an easy manner. We are very proud that we can now support a highly requested functionality for enterprises.
Read more of our posts
June 25, 2026 • 2 min read
Coordination Failure: The Invisible Driver of Hospital Inefficiency
Hospitals today face constant pressure - from stretched teams, tight budgets, and leaders balancing competing priorities. Staffing shortages dominate headlines, but when you talk to frontline leaders, another challenge consistently surfaces: coordination. During our executive webinar, The Cost of Coordination Failure, medical and nursing leaders shared how inefficiency often stems not from a lack of people, but from the time lost between care steps. The panel made a compelling case: throwing more Full-Time Equivalents (FTEs) at throughput bottlenecks won't solve the problem if the underlying communication infrastructure remains completely fragmented. These gaps, called coordination latency often erode capacity across the system.
June 22, 2026 • 3 min read
From Pagers to Precision: Transforming Clinical Communication
In a recent MUSE Views podcast episode, Dr. Joseph Choi, an emergency physician in Toronto, and the co-founder of Hypercare, shared how firsthand experiences with communication failures revealed a problem that many healthcare organizations continue to face today - not a lack of clinical expertise, but difficulty connecting the right people at the right time.
Mar 17, 2026 • 4 min read
What Do Hospitals Use Instead of Pagers in 2026?
In modern day hospitals, providers everywhere are finally turning away from pagers, seeking more efficient methods of administering clinical communication. With the advancements in current technology, there exist many alternatives for secure communication within care facilities.
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