Introducing the Ability to Manage Your Organization's Data
When we first launched Hypercare, we allowed users to be part of multiple organizations with one account. This allows physicians working at multiple organizations to stay connected with their colleagues from across the organizations they work without having a thousand different username and passwords.
As we launched at bigger organizations, we quickly realized the limitations with the current architecture. With larger launches, privacy and security departments often wanted the ability to set granular data retention policies on their data, and want former employees to be revoked in terms of access to their existing chats.
The current app could not determine whether a user was communicating organization A’s policies or organization B’s policies. This was made especially difficult if other members of the chat also belonged to the same organizations as the user.
Cue music. Users can now switch between the organizations they work with, allowing them to segregate their conversations based on the organizations they work for. In addition, organizations can manage their data more effectively. This allows granular controls for both the organization and the user.
This was not an easy technical feat, and we may share some learnings over a blog post on the technical component. Migration was tricky, especially if users were part of multiple organizations and communicated with other users that were part of multiple organizations as well.
In conclusion, enterprises now can granularly control their own data, revoke data access to former employees, and users can segregate their chats in an easy manner. We are very proud that we can now support a highly requested functionality for enterprises.
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Sep 22, 2026 • 3 min read
How Hypercare Works with MEDITECH: An Adapter-Based Integration Overview
If your hospital runs MEDITECH as its EHR, patient data, including admissions, transfers, and lab results, is flowing through that system every minute of the day. A clinical communication platform can turn that data into immediate action. The moment a critical result posts or a patient transfers units, the right clinician gets notified without anyone picking up a phone or manually checking a chart. But that process only works if the platform can connect to what’s already running in your hospital, which is why integrations are essential. In this article, we’ll discuss how the MEDITECH connection works, the role of middleware and APIs, and how connecting MEDITECH to Hypercare enables more seamless clinical workflows.
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How to Modernize Code Blue Notifications with Closed-Loop Communication
When an overhead page or physical pager announces a code blue, there’s no way to know at that moment whether the on-call team heard it or if anyone needs to be paged again. In cardiac and respiratory arrest, chances of survival are measured in minutes. Yet many hospitals still trigger the most time-critical event in medicine with a one-way pager-based system. Pagers only transmit information unidirectionally and don’t offer confirmation methods, which can delay critical care.
June 25, 2026 • 2 min read
Coordination Failure: The Invisible Driver of Hospital Inefficiency
Hospitals today face constant pressure - from stretched teams, tight budgets, and leaders balancing competing priorities. Staffing shortages dominate headlines, but when you talk to frontline leaders, another challenge consistently surfaces: coordination. During our executive webinar, The Cost of Coordination Failure, medical and nursing leaders shared how inefficiency often stems not from a lack of people, but from the time lost between care steps. The panel made a compelling case: throwing more Full-Time Equivalents (FTEs) at throughput bottlenecks won't solve the problem if the underlying communication infrastructure remains completely fragmented. These gaps, called coordination latency often erode capacity across the system.
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