How does the Hypercare workflow replace my answering service?
Hypercare’s transparent pricing starts as low as $17/user/month.
Writing down patient messages, names and call back numbers. Information passed from patient to operator to provider, resulting in communication errors and broken telephone.
Manually checking the call schedule and dialing the appropriate provider. Added wait times for operators to reach providers and playing phone tag due to missed calls.
Providers memorizing or writing down call-back information and physically dialing patient phone numbers which can lead to errors.
Patients leave a voicemail according to instructions from your customizable, pre-recorded voice message. Accurate call-back info sent directly from the patient to provider.
No operators needed. Voicemails automatically route to the correct provider based on the call schedule, minimizing response times and delays in patient care.
Patients enter a call-back number on the dialpad. Providers click to call back directly from the app.
Writing down patient messages, names and call back numbers. Information passed from patient to operator to provider, resulting in communication errors and broken telephone.
Patients leave a voicemail according to instructions from your customizable, pre-recorded voice message. Accurate call-back info sent directly from the patient to provider.
Manually checking the call schedule and dialing the appropriate provider. Added wait times for operators to reach providers and playing phone tag due to missed calls.
No operators needed. Voicemails automatically route to the correct provider based on the call schedule, minimizing response times and delays in patient care.
Providers memorizing or writing down call-back information and physically dialing patient phone numbers which can lead to errors.
Patients enter a call-back number on the dialpad. Providers click to call back directly from the app.
Our support team can help you get set up in minutes.
Services are available 24x7x365 on any device with Internet (iOS, Android, and Web).
Ensure no messages are missed with STAT/ Urgent notifications that bypass do-not-disturb mode, along with read receipts and re-try mechanisms.
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Choose your area code and configure your greeting to match your clinic needs.
Messages routed to on-call provider based on schedules.
Hypercare adheres to various privacy regulations such as HIPAA, PHIPA, FIPA, FIPPA, and more.
Users will need to have access to a smartphone or tablet (either iOS or Android) or a computer with internet connection.
Click here to request a demo with us.
Input your existing schedules into Hypercare in less than 15 minutes.
Pages and voicemails will automatically route to the on-call provider through the Hypercare app based on the dynamic call schedule.
And experience simple, secure, and seamless collaboration with Hypercare.
