Multiple calls to and from the switchboard operator to code team members, leading to delays.
Single tap to reach all members of the code team through multiple channels of communication, including Hypercare message, phone, email, SMS, and pager.
Pagers unable to facilitate real-time updates on patient condition.
Real-time code team group chats ensure that all clinical and non-clinical updates are conveyed to the team, improving coordination of services such as the ICU, neuroradiology, and interventional radiology.
One-way nature of paging makes it impossible for the sender to confirm that the user received and read the notification, making escalation difficult.
Hypercare has automated escalation policies such that when a team member does not receive the code alert, it will try alternate methods of contact and alert the rest of the team to manually escalate if necessary.
"Activating code response teams is so much quicker via Hypercare. With a single click we can securely send all relevant patient information to the entire team at once. This is especially important in critical situations where every second counts.”
Andrew Bell
Manager, Emergency Management & Security Services
"We are realizing the power of Hypercare as a Health and Well Being tool for communication, record keeping and very importantly a most secure professional platform to manage this confidential information."
Wesley Moore
"I feel that "literally" you could say that Hypercare helped saved lives as it were not for the efficiency and confidentiality of your messaging platform we would not have been able to provide our patients the level we were able to offer."
Paul Perlas, RN
Assemble Code STEMI teams, activate with one tap with built-in escalations, send the ECG in advance to the code team group on Hypercare to help reduce false activations.
Assemble Code Trauma teams, activate with one tap with built-in escalations, send details in advance to the code team group on Hypercare to help reduce false activations.
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