Multiple calls to and from the switchboard operator to code team members, leading to delays.
Single tap to reach all members of the code team through multiple channels of communication, including Hypercare message, phone, email, SMS, and pager.
Pagers unable to facilitate real-time updates on patient condition.
Real-time code team group chats ensure that all clinical and non-clinical updates are conveyed to the team, improving coordination of services such as the ICU, radiology, interventional radiology and the OR.
One-way nature of paging makes it impossible for the sender to confirm that the user received and read the notification, making escalation difficult.
Hypercare has automated escalation policies such that when a team member does not receive the code alert, it will try alternate methods of contact and alert the rest of the team to manually escalate if necessary.
“Activating a [code team] is much easier with Hypercare and saves valuable time because locating does not need to page individual team members and wait for them to call back."
Dr. Mark Kotowycz
Interventional Cardiologist & Medical Director of the Cardiac Intervention Unit
"We are realizing the power of Hypercare as a Health and Well Being tool for communication, record keeping and very importantly a most secure professional platform to manage this confidential information."
Wesley Moore
"I feel that "literally" you could say that Hypercare helped saved lives as it were not for the efficiency and confidentiality of your messaging platform we would not have been able to provide our patients the level we were able to offer."
Paul Perlas, RN
Assemble Code STEMI teams, activate with one tap with built-in escalations, send the ECG in advance to the code team group on Hypercare to help reduce false activations.
Assemble Code Stroke teams, activate with one tap with built-in escalations, send details in advance to the code team group on Hypercare to help reduce false activations.
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And experience simple, secure, and seamless collaboration with Hypercare.
